FAQ
As soon as our small team hears your order notification ding, we hit the ground running to process and ship your order. We can't wait for you to receive it!
Order Processing & Shipping
How long until my order is processed?
All prints and canvas prints are made to order.
- Paper prints ship within 3-4 business days.
- Canvas prints ship within 5-6 business days.
What are my shipping options?
Domestic Shipping:
All prints are shipped via FedEx home delivery or ground.
Originals are generally shipped via UPS.
International Shipping:
FedEx International
Where do you ship to?
We ship worldwide!
We take pride in packaging your order. Each order receives a hand written hello, artistic brochure, and Gianna Andrews logo sticker. We use post-consumer & recycled material in the packaging of your order whenever possible.
Packaging
How are original paintings packaged?
Originals paintings are professionally packaged for shipping. They are wrapped in paper, packaged with a 2" width of bubble wrap for extra protection, and shipped in a double-ply cardboard box.
How are prints packaged?
Paper prints are shipped in 100% recycled padded mailers with double cardboard reinforcements for ultimate protection. Canvas prints are packaged with corner protection and shipped in a cardboard.
Current Exhibits & Locations
Where can I view your work in person?
Gianna currently has an ongoing gallery at both Venue in Seattle, WA, and at One of a Kind Gallery in Port Angeles, WA. There you can view and/or purchase originals, prints, and more.
Where are you located?
We are grateful to be located on the beautiful Olympic Peninsula in the upper northwest corner of the United States. We do not offer in person visits at the studio.
Returns
Do you accept returns?
As all prints are made to order, and all originals are one-of-a-kind, we do not accept returns.
What to do if my order arrives damaged?
If your order arrives damaged, please email photos of both the damaged shipping box and damaged item to admin@giannaandrews.com and we will arrange a courtesy replacement.
Wholesale
Do you offer wholesale?
We offer wholesale to select of a variety of our prints. Please email admin@giannaandrews.com for details.
Commissions
Do you accept commissions?
Yes, I accept commissions. The minimum for commissions is $5000.
Our Earth is the center of inspiration for Gianna's art and our business. We strive to maintain a small footprint with a big impact.
Sustainability & Environmentalism
What are your sustainability efforts as a business?
All orders shipped within the United States are now carbon neutral!
80% of our shipping materials are made from post-consumer waste and recycled materials.
Wherever possible, our paper products are made from 100% recycled materials. We also work with Forest Stewardship Council certified paper manufacturers.
We create products in small batches and work with small companies and several Certified B Corporations to maintain a careful balance.
Though we manufacture products, we are very thoughtful about what we create and only produce items in very limited runs, which is why they sell out quickly :)
What are Gianna's sustainability efforts in her artwork?
I have been very passionate about environmentalism from a young age, fueled by my love of nature and the outdoors. I was so inspired by the climate movement that I received a bachelor's degree in environmental studies from Montana State University.
As an artist, I have infused what I learned about sustainability into my artwork and business practices. 60% of the paintings I've created have been on reclaimed wood, whether that be old plywood that has been cured by the salty sea and washed ashore, or live-edge wood that I've collected from the seconds pile at local saw mills.
Through my artwork, I hope to not only instill the beauty of nature, but also immerse the viewer amongst the deep feelings of connectedness that nature brings. May my art serve as a reminder to all that's worth protecting on this earth.
-Gianna